Pivotal Practices Consulting LLC (Pivotal) supports organizational leaders in developing and implementing breakthrough talent leadership solutions that lead to fully engaged and inclusive workplaces. Our collaborative, strengths-based, client-centric approach ensures that the solutions we deliver exceed expectations and support meaningful and lasting change. While we love developing long-term relationships, we are also committed to building our clients’ internal capability and capacity to minimize contractor dependence. This frees up valuable resources to explore other ways in which we can support you.
Our dedicated and highly competent professionals leverage leading practices to deliver customized and implementable consulting, coaching, and training that make a difference. And, our academic relationships include The George Washington University, Georgetown University, Cornell University and the University of Maryland Smith School of Business. Our corporate and association relationships are equally impressive, ensuring that we leverage the best talent and thought leadership to provide cutting edge, responsive and actionable solutions that address our clients’ specific needs.
Award-Winning Experience You Can Trust
With Pivotal, you get large firm discipline, consistency, and reliability with small firm specialized attention and responsiveness. We connect our clients with the brightest and best practitioners and academics around the world – within every imaginable specialty and focus area – while maintaining a clear focus on what matters most throughout our engagements.
Pivotal was one of only 16 firms to receive the U.S. Department of Homeland Security’s (DHS’s) 2016 Small Business Achievement Award. Other noteworthy recognition includes:
- Top 100 MBE Award (2017)
- Minority Professional Services Firm of the Year (2017)
- SmartCEO Brava Award (2016)
- Enterprising Women of the Year Award Winner (2016)
- Prince George’s Chamber of Commerce Entrepreneur of the Year Winner (2015)
- Prince George’s Chamber of Commerce Business Woman of the Year Finalist (2015)
Client Assessments and Engagements
Leveraging appropriate surveys and diagnostic tools, we help identify and implement solutions to improve individual, team, and organizational performance. Research shows that better organizational climates – which is different from culture and easier than culture to change – increase motivation and boost performance by as much as 30%.
Program and Process Improvement Engagements
Conducting quantitative and qualitative organizational studies and reviews, we help assess performance, identify barriers to optimal performance, develop customer-specific recommendations based on the unique organizational culture and relevant benchmarks, and support implementation with appropriate change management strategies.
Executive and Leadership Development
Leveraging the experience and perspectives of our former federal senior managers and executives, we offer engaging and experience-based training and development programs that support leaders in addressing their most pressing challenges. Services include leadership assessments (e.g. 360, Leadership Style Inventory, Birkman, Strengths Finder), customized training solutions, and individual and team coaching.
Meeting Facilitation and Team Building Engagements
Using a high-performing teams framework, we design offsite and team building agendas that foster trust, commitment, authenticity, and results orientation. Our sessions combine relationship building, skills development, and action planning for the next 90 days after the meeting (the “So What”).
Leveraging our expansive network and highly competitive benefits packages, we attract, screen, seamlessly onboard, and retain employees who have the knowledge, skills, and abilities to contribute on Day 1. This results in temporary placements of highly motivated and engaged contract support staff who are ready, willing, and able to deliver the desired results.
About the President and Founder
Patrina M. Clark is president and founder of Pivotal and a trusted advisor to senior leaders on a broad range of human performance issues. She has broad and deep expertise in human resource development and talent leadership strategies.
Before launching Pivotal, Patrina performed with distinction for 25 years in five federal agencies – U.S. Government Accountability Office (GAO), Federal Election Commission (FEC), Department of Navy, Department of Veterans Affairs (VA), and Internal Revenue Service (IRS). Patrina’s last federal position was Chief Human Capital Officer (CHCO) for GAO. A career member of the Senior Executive Service (SES), Patrina received numerous awards and commendations during her government career, including the Navy’s Meritorious Civilian Service Medal and a Hammer Award from the Partnership for Reinventing Government.
Since moving to the private sector, Patrina received the SmartCEO Brava Award, Enterprising Women of the Year Award, and Prince George’s County Chamber of Commerce Entrepreneur of the Year Award.
We work closely with a wide range of clients from diverse sectors across public sector, private sector, and state, local and national governments. Following is a partial list of some of our current and former clients:
- U.S. Customs and Border Protection
- U.S. Marine Corps
- U.S. Food and Drug Administration
- Federal Reserve Bank Board
- Consumer Financial Protection Bureau
- Society for Human Resources Management (SHRM)
- U.S. Embassy of South Africa
- Department of the Interior
- Department of Commerce
- Loudoun County
- A+ Government Solutions
- CNI Technical Services
- Federal Management Partners
- Department of Health and Human Services
- Careerstone Group
- Morgan State University
- Center for Food Safety and Nutrition
- HRdergi Instanbul
- Treasury Executive Institute (TEI)
- University of Maryland Smith School of Business
- Defense Logistics Agency