Professional Development and Training


Many organizations – private and public sector – are grappling with how best to prepare and support leaders for increasingly volatile, uncertain, complex, and ambiguous environments. As a result, many of these organizations are taking a fresh holistic look at their leadership development programs to assess and enhance their efficacy.

Leveraging the experience and perspectives of former executives and senior leaders, we offer engaging and experience-based training and development programs that support executives and leaders in addressing their most pressing challenges. Services include leadership assessment (e.g., 360, Leadership Style inventory, Birkman, Strengths Finder), customized training solutions, and individual and team coaching.


Birkman_Assessment_Comparison_Table While we offer several personality assessment instruments, the Birkman Method® is our instrument of choice. It is an internationally recognized behavioral assessment tool used in more than 8,000 private and public sector organizations around the world. You can see how the Birkman compares to other common assessments by clicking here.

The Birkman Method® is a scientifically developed, multi-dimensional assessment designed to help clients achieve more at work and at home. It integrates behavioral, motivational and occupational data together to predict behavior and work satisfaction across situations. The Birkman Method® is the personality assessment for improving people skills and aligning roles and relationships for maximum productivity and success.

When assessment results impact the outcomes for workers and their organizations, the reliability and validity of the assessment is critically important.  Since 1951, Birkman has been committed to developing and delivering assessments that demonstrate both and adhere to the best practices as directed by organizational psychology.

The instrument takes approximately 45 minutes to complete. Through a series of True/False and multiple-choice questions, clients have access to the following measures:

  • Usual Behavior – effective behavioral styles for tasks and relationships.
  • Underlying Needs – internal perceptions and expectations for how tasks and relationships should be governed.
  • Stress Behavior – ineffective behavioral styles when needs go unmet.
  • Interests – vocational and minor occupational preferences.
  • Occupational – 22 job families, 200+ job titles (linked to O*Net)
  • Management Styles – approach to managing tasks and people.
  • Work Environment – the work environment that brings the best support and fit.

Benefits of utilizing the Birkman:
Integrates Information From The Birkman Method
The Birkman 360 can be utilized on its own or it can be combined with the results of The Birkman Method Questionnaire to provide even richer insight into how an individual can enhance their individual performance.

User Friendly And Rich Reporting
The 360 report includes individual strengths, growth opportunities, difference in perspectives, analysis of individual competencies, and personal action planning worksheets.

Easily Accessible
Respondents can access the survey online 24 hours a day, 7 days a week. The total survey is made up of 60 questions and takes approximately 30 minutes to complete.

Please click here to download a matrix of the Birkman mapped to the Office of Personnel Management’s (OPM’s) Executive Core Qualifications.


The definition of insanity is doing the same thing over and over again and expecting a different result. If your training programs are not yielding the intended or desired results, perhaps it’s time to consider a redesign.  Pivotal offers fully customized training solutions that incorporate contemporary design and development processes that simplify instructional design and development, yielding more energetic and effective learning experiences that are responsive to the unique needs, climate, and culture of our clients.

Our experienced team of instructional designers use the most impactful adult learning models and theories in the design process, and this is carried into the learning space. And, all training engagements include ADA-compliant files that can be uploaded to an internal server for on-demand access. Our 6-phase process is highly collaborative and agile, with robust stakeholder engagement to ensure the end result hits the mark.
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We have an extensive network of professionally certified coaches with both public and private sector experience. We design our cohort coaching engagements to be responsive to your requirements and can support both short and long-term engagements. We have found that by using the cohort approach, employees being coached benefit from peer network support and the coaching is viewed more favorably than when individuals are targeted for coaching.

Our coaching engagements include the following elements:

  • Managing Confidentiality
  • Pre-coaching Activities
  • Contracting
  • Assessment (optional)
  • Goal Setting
  • Coaching
  • Transitioning

Please contact Alisha Noel, Administrative Associate, to schedule a personal consultation or to request additional information. Alisha can be reached on (301) 220-3179 or